FAQS

Pezesha (name comes from various acronyms of Pesa and Wezesha to mean Financial Empowerment in Swahili). We are all about Kenyans empowering other fellow Kenyans by lending money to borrowers that may otherwise not have access to affordable and fair terms. You as a Kenyan or your Chama can also invest with us and earn high returns of up to 5% per month by lending to another responsible low income borrower over your mobile phone.

Risk Minimization: Pezesha has deployed a robust credit scoring model, capable of processing conventional and unconventional data in order to identify credible low income borrowers. The ability to identify these credible borrowers who typically do not have any collateral helps to minimize the risk that lenders on our platform stand to face.
Maximization of Returns: Pezesha is structured in a way whereby the lenders receive their full income without incurring any operating costs which are involved in facilitating the loans. This is achievable because Pezesha uses a peer to peer structure thereby ensuring that lenders get maximum returns which pezeshasha deals with the basic expenses

Earn solid returns of 14%-50% per year compounded Annual Rate compared to fixed deposits in banks and micro lending savings options of 3-7% per year. Ability to choose your portfolio structure Low investment volatility. A lender could earn an annual return within the range of 24% to 34% per annum. Membership in Pezesha investment club to access strategic networking events and other lucrative investment opportunities Be part of creating social and economic impact.

Mary needs Ksh. 5,000 ($50) to buy weekly stock for her small kiosk in a low income neighbourhood in Nairobi. She does not have the cash available to buy her products and therefore has to temporarily close, despite knowing she would have Ksh. 10,000 in a month’s time from her revenues.
Through our mobile platform, Mary requests a loan from Pezesha, who conduct an automated credit score in 30 seconds through robust verified data sources, and then sources the amount from Kenyans with idle/spare capital.
Mary can then grow her business, and improve her credit rating, paying back with mobile money.

it’s an easy process.
First fill in our Expression of Interest (EOI) form at https://goo.gl/0DRU3X
You can then choose to be either a Bronze Lender or a Silver Lender. A Silver lender lends by yourself managing portfolio through mobile app. For a bronze lender Pezesha manages portfolio on your behalf.

Lend directly through the platform by downloading our app by the name Pezesha from the App store. The following Terms & Conditions (T&Cs) abide https://goo.gl/mLnuae. If you have any questions about it please contact us directly.

Pezesha lends on your behalf. In this case, you/your investment club do not want to be caught in the hustle of registration or managing your portfolio as it continues to grow. The T&Cs are provided upon request through our email: lenders@pezesha.com

Pezesha works by lenders topping up to a mobile wallet that is used to fund local Kenyan businesses.Top up is done either through M-Pesa Paybill or directly from the app as follows;
Option 1 -Our M-Pesa PayBill number is 898927. Your ID number is your account Number.
Option 2- Go to the top-up tab then enter the amount to credit, once you click on top-up, an MPESA request pop-up will appear on your screen, then proceed to Answer with 0, to create a PIN for your transaction. Then top-up the amount preferred from your M-pesa.

Kshs 3,000 is the minimum investment top up. One can top up as low as Kshs 5,000 and M-pesa allows a maximum top up of Kshs 140,000/- (USD 1,400) per day.

No, when we have more supply of lenders than we require, we reserve the right to stop the acceptance of new lenders into our platform for a period of time. We will also notify lenders when necessary.

When a borrower repays their loan, a credit will be made on your Pezesha account, which you can further use to fund other Kenyan businesses within the Pezesha platform, or withdraw from your account.
We encourage you to recycle your repaid amounts instead of withdrawing the funds as the compounding effect will maximize your returns.
Please note that there is a Ksh. 33 withdrawal fees.

Pezesha is currently working with 4 types of 30 day loan products. These are:
(a) a Ksh. 1,000 loan from which you can earn a fee (return/revenue) of Ksh. 75 or 7.5% in 30 days (on top of the amount you lend) if the loan is fully repaid;
(b) a Ksh. 3,000 loan from which you can earn a fee (return/revenue) of Ksh. 150 or 5% in 30 days (on top of the amount you lend) if the loan is fully repaid;
(c) a Ksh 5,000 loan from which you can earn a fee (return/revenue) of Ksh. 200 or 4% in 30 days (on top of the amount you lend) if the loan is fully repaid;
(d) a Ksh 10,000 loan from which you can earn a fee (return/revenue) of Ksh. 325 or 3.25% in 30 days (on top of the amount you lend) if the loan is fully repaid;

Please note, lenders bear the full risk if a loan is not repaid, fully or partially. Pezesha is not lending your money, you are. That said, it is our job at Pezesha to make sure that we stringently assess all borrowers before they are eligible for loans, this ensures repayment, which in turn ensures stable investor returns. We advocate for a prudent risk policy that involves:
Pre-screening: Before on-boarding a borrower, we conduct thorough checks to determine their capacity to pay. Using our credit-scoring model, we establish the borrower’s credit score and reference third party information from Credit Reference Bureaus.
Diversification: We put your eggs in many baskets!!! The Pezesha platform spreads your risk by lending your funds across multiple borrowers
Please read our Lender Terms & Conditions before signing up as a lender. If you have any questions about it please contact us directly.

Pezesha uses a number of ways to ensure that our borrowers are likely to repay their loans. This creditworthiness evaluation is done in real time.
TransUnion/ CRB to know in seconds whether a borrower has failed to repay loans to any other Kenyan financial institutions in the past
Verified and robust data that we access directly from mobile operators’ APIs with their consent (for example, their mobile money statements) to get a very detailed view of their incomings and outgoings, which in turn allows us to understand whether a borrower has the financial capacity to repay your loan
Strategic partners/trustees also provide us with 12 months consistent stock and automated business transactions of the micro business they work with

Pezesha uses a number of ways to ensure that our borrowers are likely to repay their loans. This creditworthiness evaluation is done in real time.
TransUnion/ CRB to know in seconds whether a borrower has failed to repay loans to any other Kenyan financial institutions in the past
Verified and robust data that we access directly from mobile operators’ APIs with their consent (for example, their mobile money statements) to get a very detailed view of their incomings and outgoings, which in turn allows us to understand whether a borrower has the financial capacity to repay your loan
Strategic partners/trustees also provide us with 12 months consistent stock and automated business transactions of the micro business they work with

Consumer protection is at the heart of our business for both our borrowers and lenders. With the expertise of our legal arm, we have been able to set clear terms and conditions for our customers including complying with the best international practices over and above that which is required by Kenyan law. We take a collaborative approach in educating our customers on our terms of use and ensuring good user experience in presenting and communicating the terms on our platform.
Our customer KYC process is thorough with checks and balances including checking with third parties credit databases for any fraud or illegal track record. We do this in a number of ways:
1.Education
We understand that the character of a borrower is a key factor in whether the borrower will meet his/her loan obligation. To this end, we spend considerable time in educating the borrower as a means of positively influencing the borrower’s character.
Therefore, our loan process starts with educating and creating self-financial awareness to the low income borrowers. This is followed by a clear explanation of the terms and conditions of the loan and how the ability of the borrower to diligently abide by the terms such as timely repayments, helps to improve their credit history performance to ultimately connect them to becoming part of the formal financial system.
Additionally, this education helps us to build a loyal relationship with our customers and understand their needs better. The credit we facilitate is built on responsible financing - transparency and trust to the lenders by giving them sufficient information about the borrowers’ risk profiles and use of funds.
We have closely followed guidelines by FSD Kenya on to how to ensure high levels of consumer protection in what we do.
Importantly, time is taken to explain what the Credit Reference Bureau (CRB) is, and to introduce them to the concept and consequences of “blacklisting”.
We explain the Terms & Conditions in a language conversant to the borrowers, and also advise the borrowers on how to contact Pezesha directly with any enquiries/ uncertainties
In summary, we ensure that the borrowers understand the terms of the loan agreement before proceeding to the loan application process. This includes understanding:
the foreseeability of harm or consequences including blacklisting if they fail to repay the loan on time; the use of the loan in line with moral and ethical principles the extent of the burden and consequences if the other members in their group or community do not pay back on time. the cost, availability and risks involved.
Borrower profiling
Importantly, our goal is to be sustainable in the long term, and we know that this will only be possible by ensuring that most of our borrowers have the capacity to pay back the micro loans they are given.
Our profiling helps us to understand the borrowers better and as such, we take guardianship seriously, and are careful not to overextend the amount of credit to an individual until the borrower has proven that they have the ability to generate the necessary payments and thus not fall into a debt trap.
This is governed by our duty of care that involves the signing of a legally binding contract and a digital consent acceptance form on our terms with each borrower.

Our credit scoring continues to evolve to ensure its robust enough to further intelligently assess creditworthy borrowers and automatically reject the ones below the threshold. This will significantly reduce default risk and increase returns for lenders.
Our credit scoring model helps us to identify borrowers at risk of overextending their debt by spotting irregular patterns in the data obtained from the borrowers. This is done through some complex data analytics which has taken into context the Kenyan financial environment, and this is a core tenant of our credit scoring model.
Our team has built successful credit scoring models in Africa before. Our exceptionally talented tech team has built the scoring system to scale with our growth and allow us to closely monitor the performance of our loans. This allows us to better assess our new borrowers in order to tailor our offering to them, and allow lenders to choose a risk portfolio which best suits them.

Yes. Pezesha investments covers 20% to 40% of the total loans granted on our platform. Our investment strengthens our “skin in the game” in understanding and learning from our own data, risks and consumer behaviour, as well as patterns to reduce the risk of bad debts.
Pezesha will continue to invest alongside other lenders on the platform as this also helps us to maximize our returns in the short and long term. We walk the talk: Pezesha invests its own money on the platform to also demonstrate our confidence in our credit scoring model and also to gauge borrower behavior in terms of repayment and default so as to further enhance our credit scoring model.

We have implemented an effective recovery policy: We make the best effort to recover lenders’ investment.
We send frequent SMS reminders and calls to borrowers on their loan repayment schedule - from day 1 to day 30. If they are late, we send them automated follow up SMS reminders. Furthermore, we work closely with community champions to assist in the collection process. We then do a follow up call and SMS in the event a borrower defaults on their repayment.
Thereafter, Pezesha forwards their names and details to a credit reference bureau, TransUnion, that doubles up as our external debt collection agency for blacklisting after day 90.
We ensure the external collection agency practices align with our values, approach and reporting policies through our monthly reviews and weekly communication and reporting. This is achieved through brainstorming cost effective and fair sanctions that include but not limited to giving the borrowers choices of restructuring their debt while ensuring that they are not incentivized to restructure when they could otherwise repay on time. After day 120, we then write off the loan.
In the event that a repayment goes past its term, the borrower incurs daily charges to encourage them to quickly settle their balance. The penalty interest will be included in the investor’s return.

When funds are committed to a loan that has been disbursed, the money is with the borrower and cannot be reclaimed until it is repaid. When the borrower begins making repayments, these earnings are transferred back to your Pezesha account. Once the funds are in your Pezesha account, you can withdraw the funds at your convenience though we encourage you to re-invest to maximize your long-term returns.

The lending balance is the same as your wallet balance and is the amount which is available for withdrawal at any point in time.
However, the funding balance is the amount which can be utilized for granting out loans.Typically, both lending balance and funding balance show the same figure for lenders who loan continuously from both interest earned and principal repaid
. These two balances will only be different if a lender chooses to lend out from only principal repayments. In this case, the funding balance will be lesser than the lending balance.

If you chose the silver option, you can access all your repayment notifications from the app dashboard. The button is on the upper right side of the app. Once you click on the menu bar, a pop-up menu will appear listing Settings, Notifications, and Log Out, click on the Notification button which brings you to another page with your borrowers’ repayments updates at each given time and date.

Yes. Returns/Revenues that you earn on Pezesha will be considered part of your taxable income.

As from the month of June 2017, Pezesha started deducting 15% Withholding Tax for all interest earned by lenders on our platform. This includes all interest on penalties accrued from late borrowers. This is a mandatory requirement by law under paragraph 5 of the third schedule of the income Tax Act. Lenders Wallet balance will be less WHT deductions. You can now see all the WHT from your dashboard on the app and when you click on it you will see the fine details of all loans and their deductions accordingly. Kindly note that we will be issuing you the Withholding Tax Certificate end of the year. That said, we are always flexible to issue it upon request by a lender and in the case of a Bronze lender, we issue it on a monthly basis..

Pezesha is owned and run by other fellow Kenyans who have over 10+ years of experience in the credit and business sector. The Pezesha Team is made up of local individuals and local lenders whose aim is to empower other fellow Kenyans, ensuring equal opportunities and financial inclusion for all Kenyans.

Yes. Please send us any questions or enquiries that you may have to lenders@pezesha.com and we will respond to you as soon as possible.